ADP appoints new Managing Director, Australia and New Zealand (ANZ)
16 March, 2022
Melbourne, Australia – March 16, 2022: ADP (Automatic Data Processing), a leading global technology company providing human capital management (HCM) solutions, has appointed leading client experience executive Kylie Baullo to head the ADP ANZ region as Managing Director, Australia and New Zealand.
In her role, Mrs Baullo will be responsible for defining and leading the business strategy for ADP in Australia and New Zealand. Mrs Baullo will work closely with the global leadership team to identify key growth opportunities while modernising ADP’s product offerings, including bringing Next Gen solutions to markets in the region.
Prior to this appointment Mrs Baullo was VP, Client Services, Asia Pacific. In this role she reorganised the individual country and product-specific Relationship Management teams into a single, APAC Client Success organization with a product-agnostic, client-centric remit. She has also been instrumental in driving the client experience forward via the deployment of best-in-class service tools, product enhancements and digital automation initiatives that have enabled the APAC region to achieve a 100% paperless operating model and drive significant improvements to the company’s Net Promoter Score (NPS).
“ADP is committed to building a better world of work and even more so in this present climate,” said Peter Hadley, President – Asia Pacific for ADP. “With Kylie, who has been a tremendous resource for ADP since the day she joined, we have an accomplished leader with deep expertise in the business and a track record of driving consistent growth. We’re excited to see her leading the future strategy for the ANZ region.”
Mrs Baullo said, "Today, more than ever, we need to understand and be able to reimagine the future of work. In ANZ, and the world over, we’re at the intersection of what workers want and what organisations need. ADP has always been about designing solutions to achieve better ways to work. This is an exciting time; I’m thrilled to lead and help bring to fruition ADP’s vision, and empower clients to shape the constantly changing world of work.”
Mrs Baullo will be reporting to Peter Hadley, and will continue to be based in Melbourne, Australia.
Note to editors
Kylie Baullo, Managing Director, Australia and New Zealand (ANZ)
Kylie Baullo joined ADP in 1991 in a management development program where she studied and worked in various functional teams across the business.
She went on to hold several leadership roles across different segments in the ANZ business before moving into Multi-Country Payroll and establishing ADP’s first GlobalView (GV) Service team. Under her leadership, the GV service teams expanded from Australia into India and China, serving large multinational clients in the Asia-Pacific region.
In 2012 she moved to Barcelona, Spain, to lead a team dedicated to building and implementing the integration of GV, Streamline and third-party Human Capital Management (HCM) systems.
Mrs Baullo then took a role as VP, Field Services, where she delivered key programs including the operationalization of the General Data Privacy Regulations (GDPR) across Europe for GV and Streamline.
Mrs Baullo is passionate about Inclusion and Diversity - she is a member of ADP’s Advancing Women in Leadership (AWL) Corporate Board, driving gender diversity in ADP’s talent pipeline for our executive roles worldwide.
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