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Rostering

Rostering is the process of planning and scheduling when employees work, including shifts, hours and days of work.

What is rostering?

Rostering involves determining which employees work at specific times to meet operational needs while complying with employment terms. In Australia, rostering must align with modern awards, enterprise agreements, employment contracts and working time rules. These may include requirements around notice of roster changes, minimum hours, rest breaks and penalty rates.

From a workforce management and payroll perspective, accurate rostering is critical because rosters directly affect hours worked, overtime, penalties and allowances. Poorly managed rosters can lead to pay errors, underpayments or disputes if scheduled hours do not align with how pay is calculated.

Things to know

  • Rostering determines when and how long employees work
  • Rosters must comply with awards, agreements and contracts
  • Changes to rosters can affect pay outcomes and entitlements
  • Accurate rostering supports correct payroll calculation
  • Clear communication of rosters helps reduce disputes

FAQs

Is rostering the same as workforce planning?

No. Rostering focuses on short‑term scheduling of work hours, while workforce planning looks at longer‑term staffing needs and capability.

Yes. Rosters influence ordinary hours, overtime, penalty rates and allowances, all of which feed into payroll calculations.

Can rosters be changed once published?

Who is responsible for rostering?

Rostering is usually managed by operational or line managers, with HR and payroll relying on accurate rosters to ensure correct pay outcomes.

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Related resources

Rostering systems

insight

Rostering systems

guidebook

Time Capture & Rostering

FAQ

What is workforce management?