What are payroll services?

Payroll services are a wide range of activities carried out by third parties for companies who don’t wish to run payroll internally. These activities include calculating staff pay, processing payslips, issuing forms such as P60s, making tax or other mandatory contributions, while keeping accurate records and filing taxes with the relevant authorities. You have the option to choose between partially or fully managed payroll services models, depending on how much control you wish to keep. The beauty of this approach is that with a tailored payroll solution, you can scale your support up or down, according to your specific requirements.

Some telltale signs you're working with an aging payroll system

For small businesses, the growing need for agile systems presents a compelling case — why not make the move from legacy payroll solutions to newer options?

It's estimated that some 30% of small business owners use legacy payroll systems.

So, should you stick with legacy ways of going about your payroll (maybe it's even a manual process), or update? Let's weigh the pros and cons of old payroll technology versus newer options.

Features (and issues) with legacy payroll solutions

While legacy employment solutions may be the trusted go-to for many businesses – mainly because businesses don't want to fix what isn't broken – they may be antiquated in terms of user-friendliness, functionality, communication & collaboration, security, customisation, and access to data.

Some payroll systems have been around for decades, with little changes made along the way, making payroll compliance a challenge as well. What's more, a lack of integration with aging payroll systems can cause some data to be lost, and less likely to be accurate when drawn from disparate, piecemealed systems.

Features of modern payroll tools

This begs the question, "Should you consider the benefits of sophisticated, user-friendly technology to help manage your payroll?"

Here are some of the features of new and evolved payroll systems to hang your hat on:

1. Ease of use

Newer digitised payroll solutions have a common denominator: they work for you, not against you, and make it easy to manage payroll for your business. In this day in age, user-friendliness is top of mind for tools across the board, including payroll. Newer solutions offer frustration-free navigation so you can get to where you need to go and fast.

2. Streamlined communication and enhanced employee engagement

Using non-antiquated payroll software allows both employees and employers to communicate with each other better. Instead of having to chat offline about time off, holidays, employee benefits, bonuses, and other payroll-related things, newer solutions allow you to make changes online — a much more streamlined and collaborative way of work.

New payroll solutions make employees feel like they're in the driver's seat. With employee self-service models, they can make requests, view pay history, request time off, and so much more.

3. Privacy

In this day and age, it's not uncommon to get hacked. And, with payroll, you've got extra sensitive employee and business information you need to protect, so it's probably top of mind to safeguard it. Thankfully, newer payroll solutions ensure the safety of your payroll data and financial information by including password authentication or two-step authentication. The better the security measures the solution has, the better defense you have against protecting your business's most important assets.

4. Compliance

Payroll laws change frequently (usually a couple times a year, something changes0, presenting issues with old payroll solutions. New and agile solutions are regularly updated to ensure users comply with all state and national payroll and tax laws. Established payroll providers leverage working relationship with the Australian Taxation Office (ATO) and Fair Work to align with Australian requirements.

5. Employer and employee customisation

Newer payroll systems have the flexibility to fit your small business's growing needs. They cut down the need for many repetitive manual tasks associated with legacy payroll solutions. Employers can tailor benefits, bonuses, garnishments, and compensation structures within each role or unique needs of your business. And you can even run off-cycle pay (termination or redundancy pay, rectifying previous payrolls, advance payments, and other payroll processing reports) in a matter of seconds.

6. Accurately track and measure important payroll information

Small business owners admitted their payroll team doesn't regularly track and report on key performance indicators (or KPIs), a possible side effect of using old payroll technology.

In contrast, newer digital payroll solutions know that your business will be more successful with payroll data at your fingertips. From usage data to actual payroll reports, it's easy to view and download any data you need related to your business's payroll.

Tap into the new way to do payroll

We're amidst a technology revolution in which automation plays a starring role, leading to great leaps in efficiency and productivity as a small business owner. Whether you use cloud software or outsource your payroll operation, the process can be much easier if you rely on the right technology.